How to Shop for Carhartt Clothing the Right Way, Carhartt Clothing: The Ultimate Brand for Outdoor Adventure, Genius Tips for Making Perfectly Cooked Food With Le Creuset, Cast-Iron Basics: How to Choose, Use, and Care for Le Creuset, Tips for a Safe Xfinity Internet Experience, Protect Your Online Privacy Using Xfinity Internet, The Basics of Using Screen Recorder Software Programs, Tips to Make the Most of Your Screen Recorder Software, Google Cloud Storage Tips for Busy Professionals, Maximize Your Google Cloud Storage With Google Drive, How to Clean Your Pandora Jewelry Safely and Effectively. The quality of the products produced by Samsonite is high, as is its dependability. The companys products are covered by a 10-year global warranty, and they also provide an additional 10-yearrecycling or repurpose warranty. WebLuggage equipped with TSA locks is required for all customers travelling to the US, as using TSA locks allows your luggage to be unlocked and inspected by security authorities Samsonite requires that you use only an approved Samsonite service centre (Service Centre) for warranty repairs. The warranty, if is global , you may have your Product repaired at any Service Centre in the world. Repairs performed by anyone other than an Authorized Repair Agent will void this warranty. Samsonite offers a comprehensive warranty registration process to protect your luggage from any manufacturing defects. Copyright 2022 Samsonite. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. Incidental and consequential damages are expressly disclaimed. While it can be frustrating, its actually not that difficult to fix. Samsonite offers a limited warranty for most of their products. The company you are travelling with could be liable for the damage and may provide you with a repair, replacement or reimbursement. . You should consider all the key factors before making a decision. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. Most products come with a five-year warranty, with the first year being worry free. Secure Your Samsonite Luggage With Warranty Registration Its simple and convenient to register your Samsonite luggage in order to get the most out of your If your High Sierra product fails due to a material or manufacturing defect, we will repair or replace the product at our discretion. repaired or replacement product to you. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a comparable Samsonite product. Other damage not covered under the warranty includes that caused by transportation of unusual items, accidents, solvents or acids, as well as exposure to extreme temperature or water. Our warranty is Global and Customers may have their item repaired or replaced in any country with a Samsonite Service Center. Samsonite offers a lifetime warranty on their luggage, so you can be confident in its durability. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. If you have recently purchased a Samsonite product and are concerned about its warranty, you may be wondering how to go about claiming it. Here is a step-by-step guide on how to register your Samsonite luggage for the warranty: Now that you know how to register your Samsonite luggage for the warranty, you can rest assured that your purchase is protected in case of any damage or problems. Enter the product ID without spaces and press the check box. Enter the product ID without spaces and press the check box. Street *. Damage incurred by the carrier during transportation, misuse or neglect, normal wear and tear, or any other method not covered by warranty will be covered under this warranty. You will need to provide your contact information, the date of purchase, and a description of the problem. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Reliable Quality And Durability: Samsonites 10-year Warranty. So, does samsonite luggage have a lifetime warranty? Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. *Canadian Tourister products can only be serviced in Canada. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in Manufacturing specifications are subject to change without notice. Before we offer any product for sale, it is put through rigorous tests of strength, durability, and dependability that represent the environmental demands of frequent travellers. Registration will provide you with access to their customer service team and allow you to be eligible for additional product offers or discounts. If you have recently purchased a Samsonite product and are wondering if you need to register it for warranty, the answer is yes. Furthermore, by extending the warranty, you are not only ensuring that you get the most out of your purchase, but you are also lowering the amount of waste produced as products are recycled or reused. Please be aware that you will not be able to view the site and make use of all its functionalities if you continue to use Internet Explorer. Comparing Samsonite And Delsey: Which Is The Better Luggage Brand? Finally, keep a copy of your purchase receipt with you at all times. Mexico: (01800) 904 89 00. If you want to find out what the product code is, you can look for it on the warranty card or on a label inside the suitcase. Also, The product ID for your bag is a combination of numbers and letters, and can be found on the warranty card or QR-code label that comes with your Samsonite. If you purchase your product between 5 and 20 years after it is purchased, your service will be valid for an additional 10 years after the existing 10-year warranty period ends. Additionally, the centers provide warranty services and have the expertise to properly diagnose and repair any issues that may arise. Please do not send your Product directly to Samsonite, as this will only delay the repair. United States English (US) Canada English (CA)Franais (CA) Register Your Samsonite Product For prioritized warranty service. Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your information First Name Last Name Email Address PhoneOptional Street Address Apt / SteOptional Zip Code City State The period of this guarantee depends on the product and is stated on the Warranty Card. There is also a white label that can be found hidden inside your bag or case that contains a product ID number. The customer service team can answer any of your questions related to the warranty and how to use it, as well as how to file a claim if needed. If your Product is damaged in transit, submit a claim to the transit company at the place of arrival, if possible, before clearing customs. It is important that Customers inspect their luggage after it has been handled by an airline company or any transit company. N461919. In the Case Samsonite will not be liable to pay the customer the difference If it is, the repair center either repairs your luggage for free, charges if it is an extensive repair or replaces the luggage. Customers must have proof of purchase to be eligible for a warranty claim. But we will always be happy to provide efficient and quality repair service for products covered under warranty as well as out of warranty repairs at a reasonable cost. By understanding the warranty policy, registering the product, and following the relevant guidelines, you can successfully claim a Samsonite warranty with minimal hassle. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a product similar in value. Product and/or in the list of Product features on our website. Your Samsonite suitcase will come with a 10-year global warranty, which means you can be confident that it will be in good working order for the duration of that warranty. If the damage to your luggage is covered by the warranty, Samsonite requires that an authorized repair center handle the repairs; going to an unauthorized repair facility voids the warranty. The Service Center will determine whether or not the problem is covered by Samsonites warranty. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. This warranty does not cover damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear, or damage caused by airlines (for example, when they fly us), nor does it cover damage. The Service Center will determine whether or not the problem is covered by Samsonites warranty. The Service Center will determine whether or not the problem is covered by Samsonite's warranty. The warranty provided for herein applies only to and extends for the lifetime of the first purchaser or gift recipient of the Product. However, if the wheel is severely damaged, youll need to replace it. You will need to When you purchase a Samsonite product, fill out the warranty registration form with all the required information, including your full name, address, and product type. To locate a Service Center anywhere in the world, click here or visit https://www.supportandgo.com/ServiceInfo/ServicePointLocation. In conclusion, although Samsonite luggage does not have a lifetime warranty, it does have a very good warranty. Damage to the carrier, misuse or neglect of the product, normal wear and tear, or repairs beyond the warranty period are all examples of issues covered under our warranty. Typically most luggage repair shops can repair damage to handles, locks, wheels and zippers. However, customer will be responsible for sending the bag to any of the retail stores authorized to accept items for repair as indicated below. Canada: 1-800-265-4933 You can find Samsonite products at many retailers, both online and offline. Shop online at Samsonite.com. Samsonite suitcases and bags are known for their durability and quality, and their lifetime warranty is a testament to their commitment to providing the best products to their customers. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Collection Statement. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. Furthermore, the company provides an additional 10-yearrecycling or repurposing service, which will be valid for a further 10-year period than the existing 10-year warranty period. Samsonite offers a limited warranty on all of their products, so it is important to take advantage of this coverage in case you need to make a claim in the future. Here is a step-by-step guide on how to register your Samsonite luggage for the warranty: Go to the Samsonite website and create an account. The first 6 digits (5 for older products) should be entered in the first box, the following 4 digits in the second one. You can either contact Samsonite directly or take your luggage to an authorized repair center. * See The warranty provided herein is limited to the value of the Product. Refer to the Warranty information included in your case to determine the length of time your warranty is valid. WebGeneral Warranty Info. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a comparable Samsonite product. 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