The Exchange mission is to provide the best possible customer service levels while delivering goods and services at the best possible prices, and generating earnings for local MWR programs. About My Order. Mon-Fri 0800-1700 Sat 0900-1400 Sun Closed Or visit docsdental.health Janz Medical Supply (813) 443-8852 Mon-Fri 0900-1800 Sat (Appointment Only) Sun Closed Barber Shop (813) 840-0087 Mon-Fri 0730-1800 Sat 0900-1600 Sun 1000-1600 Stylique Salon (813) 840-0525 Mon-Fri 0900-1700 Sat 0900-1600 Sun Closed General Nutrition Centers (813) 840-2505 2023 The EXCHANGE, You can also search by City/State or Base Name. When Internet shopping was introduced, we determined outside Internet shopping sites could not be included in our Price Match Policy because there is a vast difference in the cost of doing business via mail order vs. over the counter. Warranties. Returns & Exchanges. Mon- Sun 0900-2130 Phone: 253-964-3161 HR Office (253) 964-2522 Food Court COVID-19 Notice Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice - please check your local Exchange Facebook for up to date information. In addition to low prices, our Military Star Card offers a low interest rate and is now recognized by all services at the military Exchanges. Here on Okinawa, the Exchange Team appreciates your patronage and consider our customers as the best in the world. Other Accordingly, the Exchange pays state, federal and local motor fuel taxes, as well as underground storage fees, etc. Call 238-8851 or 01638-548851 or email . Your shopping at the Exchange facilities benefit the military community through contributions and a dividend that support MWR programs of the Marine Corps, Army, Air Force, and Navy. Active Mail the POGs to the Exchange HQ and a refund check will be mailed to your home: HQ The Exchange FA-T / TOFA-T PO Box 650428Dallas, TX 75265-0428. Simply visit your local Exchange, where friendly associates can quickly process most returns and refunds, or assist with product replacements. Get exclusive email-only offers and advance notice about sales & events. Nicholas Nguyen General ManagerMacDill AFB. There are 70 military authorizations in the Exchange worldwide. You will be contacted about your comment within five working days. Visit your Exchange facilities. The SSN is also used to identify authorized customers as well as those whose check cashing privileges are suspended. on motor fuel. Tyndall AFB , FL 324035555 The Exchange management also attends Command Briefs, Community Service Council meetings, Newcomers Briefings and other forums where you are heard. United States, Mon-Fri 0900-2000 DPW Service Order Form (Garrison Only) They support the Director/CEO, the Board of Directors, the Chief Operating Officer, plus the CONUS, Pacific and European Region staffs, our primary operating officials. Customer Service. Matthew A. Beatty General Manager(253) 964-5955. AAFES Pizza Hut TAKEAWAY ONLY . Pershing Park Express with Class Six Bldg. Our concessionaires are civilian-owned businesses and they must comply with state tax laws. Our focus is to deliver quality goods and services at competitively low prices at our 3,100+ locations worldwide and available 24-hours a day online. If the system shows an amount is due to the Exchange, we will apply the customer's refund toward the debt. Unknown. Exchange Quick Facts. 2023 The EXCHANGE, You can also search by City/State or Base Name. When a customer presents a check for cash or purchase, we enter their SSN into our cash register system, which indexes the checking account number to their SSN in order to identify the writer if the check is returned dishonored. I look forward to making us your first shopping choice. HR Office 254-532-9514, Bldg. Corporate Communications Editor / Staff Historian Email. (If the item is not available online, customers can Contact Us to determine if an authorized substitute may be available at a savings equal to the advertised savings.) Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. In addition each facility has customer comments cards. Authorized patrons can use their Military Star card, which allows our customers to buy now and pay later. that traditional brick-and-mortar businesses do. Our policy is to ensure customers are completely satisfied. Of those, 53 are located here at HQ Exchange. 2023 The EXCHANGE, You can also search by City/State or Base Name. Shop Army & Air Force Exchange Service DEALS CLEARANCE WEEKLY AD Tyndall Main Exchange Tyndall Main Exchange 220 Mall Lane, Suite 2 Building 950 Tyndall AFB , FL 324035555 United States Store Hours: Mon-Fri 0900-1700 Sat 0900-1700 Sun Closed Phone: 850-286-5880 HR Office (850) 678-7111 Ext 227 Food Court COVID-19 Notice If you have left Italy, please mail your coupons to the address below. The Exchange pays Federal tax as well (26 U.S.C. Sat 0900-1800 TRANSPORTATION . When customers spend money at outside stores, it means less money for the MWR activities. As prescribed by the Naval Tax Free Administrative Office, and the Italian Ministry of Defense, coupons will only be refunded for 60 days after expiration date. We work hard to ensure you save money every day and your shopping experience with us is a pleasant one. See details and enter for your chance to win! See 22 photos and 6 tips from 755 visitors to Hickam AAFES BX. Even if a customer tells us about one of their "everyday low prices" that is not advertised, we will check it out as quickly as we can, then lower our price to match it. Our mission is to provide authorized patrons with quality merchandise and services of necessity and convenience at competitive prices, while generating earnings to supplement appropriated funds for the support of Army and Air Force morale, welfare and recreation (MWR) programs. Sat 0900-2000 Also, we found some items on the Internet looked "identical" to what the Exchange stocked, but were actually not identical. Army and Air Force Exchange Service (AAFES) complaints contacts. Please feel free to email me. About the Exchange. Sun 0900-1800, 254-532-7200 Chris DeBrier August 14, 2017. In addition to low prices our Military Star card offers a low interest rate and is now recognized by all services at military exchanges. Every cent we earn goes back to our customers in one form or another. Olympic Services Mall Facilities: Bldg. We use intelligent software that helps us maintain the integrity of reviews.. They include a barber and a beauty shop, alterations, Military Clothing Store and an electronics accessory store. Sustainability. AAFES KADENA BX UNIT 35163 An even exchange or refund can be made within 90 days, except as follows. The Exchange will continue to safeguard the confidentiality of this data. AAFES Base Exchange accepts credit cards. How is AAFES Base Exchange rated? Customer Service. On behalf of the entire Fort Hood Exchange staff, we welcome you to YOUR Exchange. Most states require the collection of state sales taxes even by military exchange concessionaires. Lewis Main Shopping Center Bldg 5280 Slim Chickens (253) 964-4430 Our management team and associates strive to make each visit a pleasant one; showing pride in the accomplishments we've achieved and leading the way forward with each new service and facility we seek to better serve you. Helping improve the quality of life for military families has guided us for many years and has propelled us into a second century of service. If you would like a response on your comment, please provide current contact information below. AAFES also supports deployed troops with programs such as Gifts from the Homefront and Help Our Troops Call Home. These programs allow any American to show support for those fighting for freedom by sending gift certificates or prepaid phone cards to deployed troops. Aafes Customer Experience Associate (Former Employee) - Schofield Barracks, HI - May 29, 2022 In Hawaii it was so fun to work there but at ft hood it was miserable one good manager and the rest made you hate your life. These incremental costs are bona fide costs that include (where applicable) costs related to the gas coupon management program as well as labor costs, depreciation and other miscellaneous expenses associated with providing gasoline to our customers overseas. In these facilities, the Exchange employs more than 40,662 worldwide. Get exclusive email-only offers and advance notice about sales & events. Enlisted Contact . 125 were here. Our "We'll Match It" Program will match a local competitor's current price on any identical stock assortment item, guaranteed up to 14 days after the purchase. . Our management team and associates strive to make each visit a pleasant one; showing pride in the accomplishments we've achieved and leading the way forward with each new service and facility we seek to better serve you. See details and enter for your chance to win! 1. Dallas, TX 75266-0202 2023 The EXCHANGE, You can also search by City/State or Base Name. Customer Service. Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. Please allow us to explain our overseas gas pricing policy. Branch: 3108 N Boundary Blvd Our Best Price Program guarantees to match any advertised item that may be lower anywhere in the community, guaranteed up to 14 days after the purchase. If the last digit of the total purchase ends in three, four, six, or seven, your purchase will be rounded to the nearest nickel. Other The Exchange, as a U.S. Government instrumentality, is immune from state and local taxes unless the immunity is waived by an act of Congress. The Exchange is a proud sponsor of numerous Exchange programs: Airman/NCO of the Quarter and Year, Welcome Newcomers, Re-Enlistment, Recycling and Retiree Day Open House Events. See details and enter for your chance to win! Mon-Sun 24 hours. The Exchange resources must be dedicated to our primary missions, which are to provide reasonably priced goods and services to customers and contribute dividends to MWR. We try to anticipate the demand for each item and order quantities accordingly. The Exchange in-store return and refund policy is in line with the majority of our competitors. 101 W. Spaatz Rd. For items identified as "special buy" and "limited quantity," we will substitute a comparable item of choice in the same category at an equal or greater savings. If you are interested in joining our team and have a desire to serve. The General Manager (GM) may permit certain private organization fundraisers in public areas of an Exchange facility, such as a lobby or the front of the building. 4,173,366 reviews on ConsumerAffairs are verified. Civilian Some of the directorates are headed up by military personnel and some by civilian senior rate personnel. As a federal instrumentality, the Exchange is subject to DoD regulation concerning use of our resources, to include support of individuals, groups and units. (Include full name and new mailing address) A refund check will be mailed to your new address within three days of receipt of coupons. Dan Daniel DC Customer Service Office: (757) 888-2827. If a customer buys an item from us and finds it currently advertised for less (whether at an Exchange, Navy, or Marine Corps exchange or a local retailer), we'll refund the difference when presented a receipt within 14 days of purchase. 2023 The EXCHANGE. Exchange By The Numbers. OK Skip to main content Find jobs Company reviews Find salaries Upload your resume Sign in Employers / Post Job Start of main content What Where Find jobs Date Posted Salary Estimate Job Type 30 days: Jewelry and watches, camcorders, televisions, digital cameras, furniture, mattresses, major appliances, gas-powered equipment and DLATS (government-issue clothing). Bldg 4250 Clear Creek Blvd Matthew A. Beatty General ManagerJB Lewis-McChord. We are aware officials are urging consumers to protect their SSNs by being careful with whom they give it to. We are especially proud to serve one of the largest retiree communities in CONUS. Tyndall AFB Exchange is proud to serve you, the best customers in the world..We are committed to providing a high level of customer service to Tyndall AFB and the surrounding communities. Not great hours though. Our policy is to set prices based on the U.S. Department of Energy's (DoE) weekly average for each grade of gasoline in the continental U.S. plus the unique incremental costs which the Exchange incurs in each overseas market. My personal promise is to take immediate action to resolve your concern, if for any reason your concerns or comments are not met to your satisfaction please feel free to contact me. Have an item to return? VetVerify is a shared verification service of the four military exchanges (AAFES, NEXCOM, MCX and CGX) that supports the Veterans online shopping benefit by verifying Veterans who cannot be authenticated by the exchanges alone. Welcome to Tyndall AFB located in the panhandle of Florida. United States, Mon-Sat: 0900-1800 The Exchange offers a wide variety of services including a Main Exchange Shopping Mall which houses a Charley's Grilled Subs, Happy Cup Coffee Shop, Barber Shop, Laundry/DC and Optical Shop. At the Okinawa Exchange customer service is a top priority and you will see this exhibited on a daily basis by our team. United States, Mon-Fri 0900-1700 Tampa, FL 336215050 In fact, if the price difference is less than $10, we'll lower the price for the customer immediatelyno proof required. We must also avoid unnecessary risk of liability that could divert resources from the dividend. If the system is clear, no record is kept of the inquiry. Bravo Burrito (914) 441-6938 Mon 1000-1600 I truly look forward to hearing from you. Every cent we earn goes back to our customers in one form or another! They are keys to the success of the Exchange and our headquarters. lost our order ticket, can't get ahold of anyone, phone extension doesn't work, and customer service doesn't speak english. Returns & Exchanges. GMs may disapprove fundraisers that compete with the Exchange or our concessionaires and vendors, or may limit items that can be sold. FAQs. Aafes Exchange Jobs, Employment | Indeed.com By using Indeed you agree to our new Privacy Policy, Cookie Policy and Terms, which we encourage you to review. The Exchange overseas gas pricing policy meets both objectives. DSN 318-430-1168. While most online communication can be made using the AAFES secure site, they can also be reached by postal mail at P.O. It's the Exchange's mission that gives us a clear reason for being. Product Recalls & Alerts. Contact Us. To ensure compliance, all requests from private organizations to conduct fundraisers on the Exchange premises must first be approved by the installation commander. 036-868-2280. The Express stocks a variety of food items, picnic supplies, soft drinks, alcoholic beverages, prepared sandwiches and also has 24-hour per day gasoline pumps. Jimmie BurrisGeneral ManagerFairchild AFB. Exchange Post. In addition to low prices, our Military Star card offers a low interest rate and is now recognized by all services at military Exchanges. We hope this better explains the reasoning behind the requirement and provides some assurance in the protection of your private information. Clear Creek Exchange (If customers do not receive notification within 30 days, we will redeem their rain checks for any item in the same category for an additional 10 percent discount over and above the original percentage discount.). 97 Olympic Services Mall Gas pricing is a very complex issue, greatly impacted by world markets, political and economic factors. It may be possible to order the item from shopmyexchange.com. Get exclusive email-only offers and advance notice about sales & events. Get exclusive email-only offers and advance notice about sales & events. The Exchange is a proud sponsor of numerous Exchange Programs; Airman/NCO of the Quarter and Year, Welcome Newcomers, Re-Enlistment, Recycling, and Retiree Day Open House events. We have an Express/Class Six Store in front of the Main Exchange complex. These funds are used by the services for libraries, golf courses, ticket and tour services, music programs, gyms, hobby shops, and much more. AAFES returns earnings to the Army and Air Force to improve troops quality of life and to provide a dividend to support MWR programs. Because of liability and other concerns, GMs are not authorized to approve fundraisers involving bagging merchandise, washing cars or pumping gas for tips, or those that use passive collection jars at cash registers or other customer service areas. Historically, this has proven to be a flawed business model that has resulted in the failure of a great number of Internet retailers. JB Lewis-McChord, WA 984331672 Customer Service Representative (Former Employee) - Lakewood, WA - September 23, 2022 The workload was manageable as co-workers would often help out when they saw the need. Inspection; Testing & Evaluation; You truly get a return on your shopping investment when visiting your local Exchange. Steven Smith If you think your situation is exceptional, case-by-case Exchange Privilege concerns should be addressed with legal and customs officials or Exchange managers. Once the identity has been verified, customers are advised to establish their own Username / Password. Our employees have been trained to ensure all customers are treated fairly and with respect when making refunds or adjustments. QA Links. Box 660202, Dallas, TX 75266-0202. Get exclusive email-only offers and advance notice about sales & events. AAFES Logistics Customer Service Contacts . Officer Every cent we earn goes back to our customers in one form or another. See details and enter for your chance to win! 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