But, as you'll see, there are specific incentives that would make them feel differently. (The consumer indicated he/she ACCEPTED the response from the business.) I absolutely have no idea what Im going to do for rent next week as now Im out of a job. I love ShiftKey, Im like my own boss. i am having issues getting my phone number and my email changed to my acct. by and between you, a self-employed individual or independent contractor who is a licensed healthcare Convenient dashboard shows you whos scheduled when, You set the hourly ratesno hidden fees, no surprises, You choose who to bring in from among the pool of bidders, Simple sign-in, sign-out procedures for worklogs, Rest easy knowing your PRNs have proper, up-to-date licensing and credentials, 24/7 online support, convenient to contact right in the ShiftKey platform, Realtime visibility into costs for each invoicing period, No lengthy timesheets or paperwork to process and approve, Powerful operational tools to generate data for PBJ and PPD reporting, No surprise fees at the end of the monththe rate you post is the rate you pay, Partner with ShiftKey to take the stress out of schedulingPRNs. On the app it states I was paid on 4/19/2022, but I never received the funds. like to exercise any of them, you may contact us at AGREEMENT. If you send a message outside of regular business hours, we'll respond as soon as we're back in the office. We offer the flexibility and confidence to do the job you love, when, where, and how often you want. 1.3.1 Contact and Registration Information. The length of time for G D M +1. Thank you for taking the time to leave a review and we hope to see you on the ShiftKey platform! Would you please get in touch so we can resolve this issue please. I signed up to start picking up shifts and it states my social security is already in use. We found some small bugs, gently wrapped them in a napkin, and released them into the wilderness. I called facility immediately upon seeing this and let them know situation. Also they need to add either the schedulers or the DONs contact info. If you have any additional questions, please call us at (XXX)XXX-XXXX. I picked up a shift utilizing the shift key app on 4/18/2022. When I got paid for this shift (8hours) I only received $5.40. Contact HCM Software Provider for Senior Care - OnShift The best way to reach us is by email. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). NOTE: If the links below doesn't work for you, Please go directly to the Homepage of ShiftKey, LLC, Ive worked with this company for two years now and all I can say is the people that they hire are ridiculous its really sad that every facility I go to they say Im the best worker that they have from this company Im not saying all shift key employees are bad but every facility has bad reviews about this app just when I get to like going to a facility they discontinued this one because they say the employees are disrespectful come in and sleep on the job or dont do their work my question is what are the requirements to even get hired with this app its kind of sad that this is the case for all of the facilities near me I think that shifty needs to be stricter on the hiring process and when they get DNRs they need to actually investigate those and stop those people from picking up at other places they are giving this app a bad name. I need resolution for this. Deactivated my account for nothing out of nowhere and cant get in touch with anyone! I have screenshots of it. ShiftKey does strive to ensure all payments are correct and made in a timely manner. ShiftKey for Providers. Ms. Jill Thank you. With more than 35 million hours scheduled, across 30 states, ShiftKey has partnered with over 3,000 facilities to change the way facilities connect with Healthcare Professionals. I think they should make it rule where facilities have to approve or deny a shift no later than 8 hours before its supposed to start. ShiftKey gives you the FREEDOM to work when and where you want. You may still receive advertising on other sites and services, it just may not be tailored to your You may redact documents you upload to our Services. We provide the best Guaranteed Shiftsin your area so you can feel confident knowing that your pay is guaranteed. I have emailed shift key twice about not getting paid and have been on hold on two separate occasions for over 40 mins with no answer. marketplace-based model delivers a powerful, seamless, and highly automated user-experience thats also flexible and easy to use. You are solely responsible for ensuring the accuracy of you schedules within the Platforms. I said I could or volunteered to wrk next 2 mornings. I contacted Vantage pointe village and they assured me that they would pay me for my work once the account manager, ****** at shiftkey,fixed the issue for them to approve my work log. Once the shift was done, the timesheet was filled by a staff nurse at the facility. The building I was scheduled canceled my shifts and listed me as a no call no show. Open ShiftKey, browse available shifts and build your own schedule. I worked a 12 hour shift at Facility 1. View customer reviews of ShiftKey, LLC. with a robust, 24/7 support team thats always just a few clicks away. Overall its just really annoying trying to navigate. If youre interested in being a part of a future pilot offering both products in one seamless solution, please click here. Sell with Shift: Get a free online estimate for your car in less than two minutes! I have not. Introduction. Need to Contact ShiftKey for Help? I was again told that the account manager would get back to me in 3-5 days. ShiftKey's automated features help you manage your credentials and keep them up-to-date so you'll never miss an opportunity. the information you have provided to us (and that we continue to store) in your profile at any time Shiftkey has failed to resolve a payment for service. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. Personal Information refers to information that is related to an identified or identifiable person, including, Submit a Help Request by email. A live representative is available to assist you 24/7. Either way, were happy to talk with you! BBB Business Profiles are subject to change at any time. Pays very well. credentials. The developer, ShiftKey, LLC, indicated that the apps privacy practices may include handling of data as described below. I talked to 4 different . identifiable information from a user that is under the age of 13, then we will remove that childs Personal I reached out to them when we were about to leave doctor they asked if I could just work afternoon til 10pm. Reason why I work through places like ShiftKey is the flexibility. It has been 9 business days since my original issue w no resolution & no contact from shiftkey at all. Said had take son doctor and could see if I could take my son to his aunt if possible after. This Privacy Policy applies only to this Site and our Services. Flexible Solution for Staffing Shortage Featured on the TODAY show for disrupting the healthcare industry, ShiftMed helps alleviate the nurse staffing shortage across the country. conditions of your account, or other similar communications. Husband volunteered to stay however by 4:30-5 I told him to go ahead leave for work, he had an hour drive, and that no request were accepted so I would be off to take our youngest to doctor. government entities, in accordance with applicable laws. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. ShiftKey is a great option for CNAs who need work on a PRN basis. within the legally required time period, including a written explanation of the results of your They absolutely do not have your back and no not care about the people using their platform just the companies they provide the service too. However, no way to send it. (The consumer indicated he/she ACCEPTED the response from the business.). PHONE SUPPORT. Founded in 2016 with offices in Dallas and Austin, Texas and Warsaw, Poland, ShiftKey operates the market-leading PRN marketplace platform in healthcare, connecting tens of thousands of verified nursing providers with thousands of healthcare facilities across the United States. emails I called her back 08/29 and still nothing . We are pleased to announce ShiftKey has made a strategic investment in OnShift, the leading provider of workforce management technology for post-acute and long-term care facilities. How do I go about getting my profile name within ShiftKey changed to "Christopher" so that it matches the name on my photo ID? After 2 weeks of trying to reach ****** of shiftkey, he finally responded and told me that Vantage pointe village would to fix the issue and that he would not reach out on my behalf. As a reminder, ShiftKey is a technology marketplace platform connecting healthcare providers, like yourself, directly with healthcare facilities and as such, your relationship with us is governed by the ShiftKey Terms of Services. All I want is paid for the hours I worked. Shifts are easy to book.. Alot of good paying shifts to choose from.Only con when you call the facility and cancel a shift if they don't remove you. interests. We will not knowingly maintain personally EMAIL SUPPORT. Hello ********, Thank you for reaching out and we apologize for any confusion. If I could put a negative in front of this 1 star, I would. Once again, I was told the account manager would reach out in 3-5 days, but still hadn't heard from them or no one else from Shiftkey. I called next day twice see if they needed help. McKenna Tweedie's Phone Number and Email. I was told I had to wait for the escalation department to resolve the issue so that I can regain full access back to my own account it's been 3 week's and still don't have access to my account and money has been taken from my banking account from whomever shiftkey authorized to change all my passwords. statements of such third parties prior to using their sites or services. Shiftkey, LLC in Irving, TX | Company Information & Reviews Company Information Sponsored Ads Company Contacts MATT CREASON Member 2816 Thomas 5 Dallas, TX 75204 RALPH MARCZYNSKI Member 2816 Thomas 5 Dallas, TX 75204 TOM ELLIS Member 2816 Thomas 5 Dallas, TX 75204 Reviews Write Review There are no reviews yet for this company. receive certain information such as cookies, IP address, device identifiers, browsing behavior and/or hi i been trying to work for you and my ID and my cna lic have diff last nam i need help on this so i can be a team player this you thank you Work when you want and where you like, using the ShiftKey App to bid on and build out your PRN schedule. its vendors operate, and acknowledge that your information may be subject to access by law enforcement and other Information from our files. I worked a shift on July 15th for 16 hrs. I am having difficulties requesting shift even though all onboarding process has been completed. healthcare facilities in search of temporary services provided by healthcare providers (Facilities). Shiftkey Reviews Updated Jan 6, 2023 Find Reviews Clear All Full-time, Part-time English Filter Found 103 of over 222 reviews Sort Popular Popular COVID-19 Related Highest Rating Lowest Rating Most Recent Oldest First 3.6 69 % Recommend to a Friend Your trust is our top concern, so companies can't alter or remove reviews. Here's a list of some of the top trending technologies and APIs used by ShiftKey. Needed resolution for 9/28 shift. Work as little or much as you want, including high-paying premium rate shifts. Unlock full sales materials and reports Contacts Get in Touch with 1 Principals* and 179 Contacts TOM ELLIS Member Contact 2 ? Depending on your location, you (or an authorized agent acting on your behalf) may make certain requests Complete cost transparency with no surge pricing, no mileage charges, no shift differentials, and no hidden surprises. to grow your business. To date I have never received compensation for the hours I worked. Our platform connects independent healthcare providers (Providers) to I reached out to Shiftkey on 08/06, only to receive them saying the Account manager will get back to me within 3-5 days. Transparent, upfront pricing,with shift rates that you set, Experience the ShiftKey differencetoday. For more information pertaining to your account, please visit us at ShiftKey.com and engage with one of our chat reps 24 hours a day, 7 days a week! Explore LVN Shifts near you . Services, or other information that can be collected via the Site. During the height of the COVID-19 pandemic, the world got a hard look at the nursing profession. contract for services needed by the healthcare facility. Please note your rights and choices vary depending upon your location, and International Association of Better Business Bureaus. Information within our organization. AND/OR SERVICES IS AN ACKNOWLEDGMENT OF MY AGREEMENT TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS Upon arrival of my shift I learned that my shift had been canceled. EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, The help option should be available 24/7. credentials and payments from healthcare facilities to self-employed or independent contractor health care Hello i have been trying to get in contact with someone to help me. Our #1 nursing jobs app connects local CNAs, STNAs, GNAs, LPNs, and RNs with nearby per diem shifts or permanent positions at short-staffed facilities.. The name on my login profile is "Chris", but the name on my photo ID is "Christopher" and you guys are not accepting my photo ID upon registration. Click on the link below and we will connect you with the right people. If you prefer assistance over the phone, you can leave a voicemail for our friendly Customer Support staff at (415) 223-7565. Modelled Employees (all sites): ? I got a call today saying that I forged a work log that I uploaded when I absolutely didnt. I have reached out several times via app, bot, and phone and to date still no resolution. Choose what's right for you. Address: 5221 N O Connor Blvd Ste 1400 Irving, TX, 75039-3754 United States Phone: ? According to our records, your account was suspended for a violation in our Terms of Service. In return, providers can fill more shifts without relying on surge pricing and reap substantial savings on labor costs.. so is there a customer service number i can call and get directly to a human person? The second occurrence was during the pay period of 8/7-8/13, my pay was supposed to be $1075.25, I only received $1001.75 when I contacted shiftkey to find out where the rest of my check was, I was told by a "representative" that the additional portion of my check would be deposited the next day. However the staffer changed my hours to 14.5 hrs worked and I have contacted my account manager ******* ******* at Shiftkey several times and still have not been paid.
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