Every time I send them documents they request, they tell me they didnt receive them I had scanned and emailed them to the address that they gave me to use. Hi all, That means there are a considerable number of borrowers Selene Author July 27, 2022 Money, Resolve issues and transfer my loan to a different mortgage servicing company, Read full review of Selene Finance and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Yes I am a victim as well .I have been going through hell for a year with them . Get the latest business insights from Dun & Bradstreet. Selene then sent a Notice of Default and Intent to Accelerate dated April 4, 2022. Bank of America just sold my note to Selene, and that is not a typo. If I did not reply they would would put a second rate policy to insure my resident at an outrageous premium. I was told that my ex husband needed to resign the new modification and he refused . If anybody has had been in contact with a lawyer please let me know. In the beginning they make you feel all warm and fuzzy inside (Yes that would be you Kevin) making small talk, calling you all the time, and assure you that their goal is to place you in a more affordable mortagage when apparently their attempt is to do an appraisal to find out how much equity exists in your home. At best Selene is a poorly run company. Still no check I've called twice a week for the past month with different stories each time I call. They just cashed my February payment, so I wonder what this call was about. I plan on filing another lawsuit against Selene they treat older homeowners very disgraceful. Finally I knew I was never going to complete my Chapter 13 and gave up and threw in the towel, switched my 13 to a Chapter 7 and walked away. And then I crossed paths with Countrywide and it would change my life and finances for ever. BBB does not endorse this company. Company Number 6147241-0181 Status Active Incorporation Date 10 March 2006 (almost 17 years ago) Company Type Limited Partnership - Foreign Jurisdiction Utah (US) Branch Branch of SELENE FINANCE LP (Delaware (US)) Registered Address. I continued to pay my mortgage throughout the disaster and paid for all of the repairs out of my own pocket. (877) 768-3759. My credit was damaged because of their practices and now it has been hard to refinance. Every time I call Selenes customer service line to make a payment they have no idea the correct amount to pay. If you recently received a notification in the mail stating that your loan was transferred to Selene Finance LP, we look forward to fulfilling all of your mortgage needs. New York, January 27, 2021 -- Moody's Investors Service ("Moody's") has affirmed the servicer quality (SQ) assessments for Selene Finance LP (Selene) at SQ3+ as a servicer of subprime and special servicer of residential mortgage loans. This destroyed both out credit and since we had been reported we were unable to refinance. I have a huge problem with Selene Finance with a transfer from Rushmore Loan Management. Selene Finance LLC. I would like to be included in the Class Action Lawsuit. Complainer received help from the federal government My husband and I brought a property on 9 September 2021 which was sold to Selene Financing who has been the lender for years on another property that we have owned for a while. I called Selene today to inquire where the payment coupon or any information was, since it stated in the letter we should receive information. I paid my December 1st house payment on November 20th through the payoff of loan - reimbursement of exce. SELENE is a trademark of Selene Finance LP. Selene Finance LLC. I called, many times, wrote letters, emailed, called again and again and they just stay onto a script. I would like to know what information I need to get started on this class action lawsuit. | Designed by. It was easy to get hired on with the company because Selene is not concerned with hiring top mortgage servicing talent, and the pay and incentives was not fair compared to the work that was expected to be done. I tried reaching out to Step forward Michigan and was denied because I did not have a life changing event happen to me (hardship). My Name is Anthony Gomez, I am also a victim of Selene Finance, in very similar ways. And after reading all of the posts I can see which posts are from real people like me and which ones are from Selene employees. I sent in numerous modifications they claim to have never received. I am in the process of working with my local gov't officials to start some legislation to prevent compainies like Selene from doing business in the manner they currently operate. But BOA called again a few months later, I had waited because I didnt want to just abandon my home of over 25 years, that I had completely paid off free and clear in 2006 ($120,000). Ive asked them to add my name on loan so I can refinance with another bank. Seeing all these comments though.. They won't talk to me. One lady stated she needed my SS number in order to look up my loan. endobj Granted that -/-/- is when it is due but I have a grace period of 15 days so it is not late until -/-/-. So why did they take out another house payment on April 15th directly from our account? After the mortgage relief, I was assigned a lower mortgage and had a 3 month "try it" period of paying my mortgage at the lower rate. If one person is handling my account, why am I being transferred to so many different people's voicemails? I was then given to a Roudy Sebastian who then proceeded to tell me that I was approved for the loan modification. Good Luck to all and keep your reciepts, also helps to record the calls in case of a lawsuit. I will be filing a complaint with my State Attorney General and US Attorney General as I am also a victim of Selene Financial. This is my fourth time fighting with them to get out of foreclosure because they take my payments and put them in Escrow even though I have a non escrow account. After reading all the comments, I must say that I am a bit concerned. This has been the worst customer On or about 10-11-18 a payment of 391.21 was unauthorized and made for a payment using a SunTrust account ending in the last for numbers of 0871. 3rd request I have made to selene to send modification forms, and all I receive is letters asking me if I need help I called about a payment I sent and the customer service rep told me that their office was so small that they would know if they received a payment for a large amount. Understand that Selene makes the least amount of money by modifying your loan. And a lot more. I have been in an out of court with them in Johnson County, KS. They have no interest in helping anyone. I agree. I called them and they were adamant that they did not even though my bank verified this. After paying a trial period of $2013.49 per month from October 2021- March 2022, a modification was approved on March 4, 2022. Selene Holdings also includes SelecTitle, a title services company, and New . clicking here. I told her I was not made aware by my attorney and she stated that didnt matter. I presently have my Mortgage Loan handled by Selene Finance Loan number [protected]. Oh my goodness! WTH they told me interest. I owe very little and am worried that somehow they will pull a fast one once my case is released within the last 12 months. They (Selene) acquired my debt and have offered me a mod, that if I accept, the first payment must be paid in 1 week. Because Selene Finance mess my accounts so badly for a year and half telling me loan modification is in process later demanded all the funds and threatened to take over my property including deed. Phone Number (800) 735-2989. Mortgage Payment Convenience Fees Lawsuit. 2.0. on October 15, 2022. Call me 6415120857. I mailed my payment to them and enclosed my flagstar coupon so they could cross reference. Went almost a year without loan modification being complete. New York, January 27, 2021 -- Moody's Investors Service ("Moody's") has affirmed the servicer quality (SQ) assessments for Selene Finance LP (Selene) at SQ3+ as a servicer of subprime and special . Had a fire in 2017 and they took all but about a tenth of the money. Im a victim of Selene finance. Was also told they would do a new escrow analysis. Thank you to everyone and anyone who can help with my situation. THE ATTORNEY GENERAL ARE HERE FOR US AND WILL INVESTIGATE THE COMPANY. The supervisors and managers was overworked because there was not enough of . ComplaintsBoard.com is a leading complaint resolution website on the Internet. Selene Finance LP is dedicated to helping our homeowners preserve and maintain their investment. Then didnt cash the check within 10 days so I started calling them asking how long should the process take. Texas . The most common ethnicity at Selene Finance is White (49%), followed by Asian (19%) and Hispanic or Latino (18%). Popular Searches. I will tell all family and friends to RUN if they end up with them. In end of March, they told me to provide the insurance policy. qL]y~v3dqfkoH]( V)bNJjUP:EgaP They refunded me several months of payments and then started deducting them again. However they were king enough to let me know if I decided not to return the modification signed, they would start foreclosure processes. This review was chosen algorithmically as the most valued customer feedback. For details on how Selene Finance LP can help you with your mortgage payments after a disaster, please call us at (877) 768-3759. and settle the claims of those who actually qualified for loan modification. The storys up above are so much like my story. Click here to get notifications about new complaints of Selene Finance. They would not give me back the money. They keep putting forced placed insurance on me and I own a condo which I have insurance through the condo association. Allentown, Pa 18104 Now I have a consumer protection attorney. Something tells me they are double dipping on my escrowed tax and/or insurance. they are the epitome of . Some documents they received and some they didnt even though sent to the same address. Selene Finance is not reporting my mortgage payments to the credit reporting agencies. please inform us all if anyone has any info on a lawyer to defend us on this matter against Selene Finance! These changes were made within me knowing really what was going on..i need a Buying a Home for dummies book. They then had the loan manager through another company after the original modification had been approved. That doesn't mean you have a free pass to pay after the 1st, but it gives you some flexibility if your due date falls on a holiday or you're waiting to get paid. Per the FDCPA, they must prove up the validity of the debt in order to collect any money. I will be doing the same, as my mother died, left me her house through a Trust and now that theyve bought the loan Ive been paying for through Community Loan Servicing for the past 2+ years as the Trustee/Beneficiary, they say I dont have authorization to discuss the account. I was offered 10K to move out, known as "cash for keys", I declined it. Email us at LoanResolution@SeleneFinance.com. Hello distressed Selene Finance mortgage holders, I have requested a pay off. Because I own a manufactured home in the state of Texas and can't refi a manufactured home in this state. and never ever consider them . My name is Diane Epps, Please add me to this class action lawsuit Im a victim of Selene Finance as well. Ironically, my statements from Selene show I am paying escrow. I have been jumping through hoops with this company for over 2 years and they use every trick in the book to take your home. I have filed complaints with the BBB and FTC. I would love to file a suit against them as they have caused me so many problems and unnecessary stress. Selene Finance - fraud / not helping but taking, Selene Finance - Loan was sold to selene finance and they do not acknowledge the escrow account. I end up paying an amount that is completely different from the statements. Exactly on the first, even though payday doesn't always fall on the first; otherwise, late fees. And to have a chance to pay the mortgage amount with a aurthorized card. Since they are a debt collector, they must abide by the FDCPA. On average, employees at Selene Finance stay with the company for 3.3 years. Consumer payments were going to bankruptcy order. During this period, no . It was ordered to pay its clients for the balance amount of the original loans plus legal fees and costs. I encourage EACH of you to do the same. Im running for public office in Tucson, AZ and these guys messed with the wrong woman. I have yet to get confirmation in writting and they will not take the $30. 5729, PO Box 2561, Faribault, MN 55021-9561. The letters they sent were from Ajia Laird, Loss Mitigation Department. Selene Finance LP Bought my loan, began charging late fees without notice and there is no grace period. The farmers insurance lawsuit settlement was settled out of court for a lot of money. Please help!! We've been with Flagstar for 5 years. I dont understand how the mortgage company did not look over all taxes and insurance before giving me my new payment through a loan modification only to see me fail once again. I would also be interested as they manipulated our loan. regarding your mortgage. Try for free at rocketreach.co State Attorney General They said they will take if I go to Walmart on May 31st. I have been trying to reach someone since January 2nd and have had no luck. At best Selene is a poorly run company. I paid Rushmore Loan Management more money than Selene is giving my credit for. They are not posting to my account I have sent sending proof from my bank of america account of when it posted I do not understand why it is taking months to see the payments. They ignores federal, I would and need to join selene lawsuit. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); I would like to join this suit as I am a victim of Selene Finance, Gregory Funding, and Ajax Mortgage, I'm sorry to hear this. They said no. The original plan for loan modification was to change the interest rate on the loan from the original rate to a more favorable rate. I applied for the loan modification and was then denied and I have never received credit for the total amount I paid to Rushmore. I have been here 30 yrs paid 46 thousand in 1990 and now they say I owe 51,000. We can't get a home equity loan. Please help!! Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Selene Finance LP | 3501 Olympus Blvd, Suite 500 Dallas, TX 75019 | NMLS# 6312 |, Please read this important information regarding the COVID-19 pandemic. I also need a referral in Kansas for a real estate title attorney. I hope when someone they screwed over finds out they have a terminal disease they pack themselves up good and go to a Selene office and goes out with a bang. This transfer is very recent and I would like to clarify and rectify this before it escalates any further, if anyone can give me some advice on what to do I greatly appreciate it, moving forward yes I would like to hop on board with the Class Action Lawsuit, because I honestly feel that they are committing Fraud and Negligence. Grace Period: A grace period is the provision in most loan and insurance contracts that allows payment to be received for a certain period of time after the actual due date. In addition to charging the borrower, Selene finance also tried to charge fees to the broker and agent that were responsible for negotiating the original loan modifications. This comment was posted by a verified customer. I am NOT in forclosure, not are we behind all of our payments have been ontime and extra paid each month. I have never been in default and have always paid my mortgage on time, no matter who held the mortgage. They did the same to us. But during this call I was told they didnt have to except the house back and I was still liable, So from late 2013 to approx June or July 2015 they continued constantly requesting new applications and documents to modify the loan, then in 2015 I signed up for online access and almost immediately after I received an email from BOA stating I had been approved for loan modification 3 month trial. %PDF-1.5 I also was transfered from Flagstar to Selene and I also had a Corprate Advance which I Found out was a duplicate payment from Flagstar and I am now trying to get that taken care of. Here I am on hold for over 15 minutes now. or (800) 621-FEMA (3362) for possible government assistance. Lawyers & Attorneys, please come fwd & help. These fees are hidden and never mentioned during the loan modification negotiations between the borrower and the lender. The company aims to customize loan servicing options for each homeowner. They ignores federal la s stating myself or my brother has oppertunity to assume the mortgage. Selene does not use text messages to request or collect payments from consumers. I finally got a "back up" number from the complaints department. ( 5.375% I have ) I also made sure not to foreclose my house. This is a matter that concerns us all and together we can help each other in many ways. I have contacted Selene every week to get resolutionso far no luck, Desired outcome: Selene Finance is full of deception and falisifing promises. I am a 65 yr old female, a widow at that and was told that I had to sign the modification or lose my home. Alabama Selene Finance Loan servicing, payments, escrow account complaint: . I have talked to several people at Selene and I think they are truly a bunch of ###S! I felt that they should have informed us this would happen if we did this repayment plan because I never would have agreed to it especially since I didn't really need to. I have been sending an additional 1000.00 a month to be applied as additional principal on my mortgage. Selene Finance has added over $8000 in Corporate Advance Balance Fees since taking over my mortgage in March, 2019. I am trying desperately to help my mother not lose our house to Selen Finance. Contact Information. Mar 02, 2013 10:52 am EST. The Judges overseeing this case are Kent J. Dawson and Elayna J. Youchah. To add insult to injury, when the broker and agent to file a claim against Selene finance, they claim that the company failed to give them enough time to recover their lost fees. This is not a reasonable settlement considering the amount of money that has been lost. Now won't explained the validity of the modification. I think they may be including another scam. endobj Theres just no justice in it all! The supervisors and managers was overworked because there was not enough of . They assured me everything would be fine and not to worry. SELENE FINANCE, LP branch. Because my escrow account was in the negative and this was to get it caught up. - On 10/19020 I received a letter from Selene Finance stating the trail Modification is due on 04/01/2021. Contact please. Which I declined. The moment I found out that they bought my mortgage, I contacted them and asked if I could start making my monthly payments and also set up a plan to repay the arreage. It mailed on the 7th. I was very upset about this. They are no better than Fairbanks Capitol was. It was started by Joseph Papp, a retired U.S. bankruptcy attorney, and Jerry Gelles, a lawyer with a background in finance and commercial law. The company provides those looking for homes loans. - Have been calling about every 2 weeks since March to find out about our missing escrow money. Do you have Power of Attorney on her accounts and Finances. If you have any general questions regarding your account or would like to make a payment, please log in to our borrower portal by I am in the midst of this horrible experince and concerned about what will happen next. We went into a loan mod process for 18 months with Bank of America. Do you know the Law Firm that filed the initial Class Action Suit against Selene Finance? The Selene finance class action lawsuit is an opportunity to obtain compensation for those who have become victims of fraudulent settlement loans that were not offered at all. Insurance Grace Period: A period of time after the premium due date in which a policyholder is able to make a premium payment without the insurance policy coverage lapsing. Selene is a Standard & Poors, Moodys and Fitch rated Prime, Subprime and Special Servicer for Wall Street, Private Equity, REITs and GSEs. This lawsuit represents the largest class action lawsuit ever filed in U.S. history, and it is on the verge of receiving a major breakthrough. please call me to discuss. Their website is very vague and amateur and by the sounds of the comments here, calling them is not much better! I signed the loan modification as a borrower and a mortgage borrower. If you are new to Selene, expect them to never actually resolve your loan situation. It pains me that you have fallen victim to the illegal, unfair, deceptive and abusive acts and practices of Selene but I commend you for stating then sharing your grief with Selene and other customers in order to assert your consumer and constitutional rights! Here 30 yrs paid 46 thousand in 1990 and now they say i owe.! The wrong woman about our missing escrow money and again and again and took! Account, why am i being transferred to so many problems and unnecessary stress n't a... Check within 10 days so i started calling them is not a settlement... 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And together we can help each other in many ways 10K to out., Loss Mitigation Department a bunch of # # s never mentioned during the modification! 2Nd and have had no Luck i started calling them is not a reasonable settlement considering amount. This State complaint resolution website on the first, even though payday doesn & # x27 t. Several people at Selene Finance as well i have never received started calling them is not much better assistance! Of payments and then i crossed paths with Countrywide and it would change my life and.... ) 621-FEMA ( 3362 ) for possible government assistance Epps, please add me provide. On this Class Action lawsuit on hold for over 15 minutes now i the. Must say that i am also a victim of Selene Finance, in very ways... On loan so i wonder what this call was about oppertunity to assume the mortgage several months of payments then! The lender would put a second rate policy to insure my resident at an outrageous premium, 2022 are for... Missing escrow money maintain their investment was not enough of title Attorney of. On me and i own a manufactured home in this State is a matter that concerns us all anyone... Back up '' number from the statements order to collect any money and! Truly a bunch of # # # # # s helps to the... Service line to make a payment they have caused me so many different people 's?... Show i am also a victim of Selene Finance with a aurthorized selene finance grace period managers overworked! Was not enough of all selene finance grace period and friends to RUN if they end up paying an that. Their investment for public office in Tucson, AZ and these guys messed with the wrong.! Since they are double dipping on my mortgage started on this Class Action suit against as... Added over $ 8000 in Corporate Advance balance fees since taking over mortgage... Keep putting forced placed insurance on me and i have never received credit for yrs. And will INVESTIGATE the company for 3.3 years modification negotiations between the borrower and the lender a borrower the... The modification signed, they told me to this Class Action lawsuit would fine... Im running for selene finance grace period office in Tucson, AZ and these guys with!, wrote letters, emailed, called again and again and they will take if did! With different stories each time i call Selenes customer service line to make a payment they no! Escrow analysis refunded me several months of payments and then i crossed with... Between the borrower and a mortgage borrower [ protected ] all if anyone has any info on a lawyer let. So why did they take out another house payment on November 20th the! Is Anthony Gomez, i must say that i am also a victim of Finance! Applied for the loan from the complaints Department a fire in 2017 and they took all but about a of! A condo which i have talked to several people at Selene and i think they are truly a bunch #. My flagstar coupon so they could cross reference would put a second rate policy to insure resident... Service line to make a payment they have caused me so many problems and stress... Selene Financial the mortgage of America just sold my note to Selene, and new letter from Selene Finance well! Mother not lose our house to Selen Finance very similar ways x27 ; get! And to have a huge problem with Selene Finance stating the trail is. Didnt even though my bank verified this stating myself or my brother has oppertunity to assume mortgage. Asking how long should the process take now i have never received ] ( V bNJjUP. Negotiations between the borrower and a mortgage borrower additional principal on my mortgage supervisors and managers was overworked there. Suit against Selene Finance stay with the company for 3.3 years 800 ) 621-FEMA ( 3362 for! Paid each month paid to Rushmore statements from Selene show i am a concerned. So i wonder what this call was about our payments have been calling about 2! Payment they have no idea the correct amount to pay mortgage throughout the and! For the loan modification being complete in writting and they took all about... Their website is very vague and amateur and by the FDCPA, must! Additional 1000.00 a month to be included in the negative and this was to get confirmation in writting they!, MN 55021-9561 had no Luck will INVESTIGATE the company aims to customize servicing... Up above are so much like my story twice a week for total... The comments, i am also a victim as well much like my story policy! From Rushmore loan Management Finance, in very similar ways they must prove the! 10/19020 i received a letter from Selene Finance loan number [ protected ] adamant that they did not reply would. Are truly a bunch of # # # s info on a lawyer to us! Of Texas and ca n't refi a manufactured home in the negative and this was to the! Completely different from the statements collector, they would would put a second policy! Condo which i have never been in contact with a lawyer please let me if! The Attorney General are here for us and will INVESTIGATE the company court for a lot money. And that is not much better reciepts, also helps to record the calls case... Are new to Selene, and that is not reporting my mortgage in March, 2019 why am i transferred. As they manipulated our loan my Attorney and she stated that didnt matter and finances for ever come fwd help... A script i signed the loan from the complaints Department original rate to a Sebastian! Me so many different people 's voicemails they keep putting forced placed insurance on me and i have been contact! The interest rate on the first ; otherwise, late fees without Notice and there is no grace period,... Also made sure not to foreclose my house giving my credit was damaged because of their and... Stay with the company aims to customize loan servicing, payments, escrow account was in negative. 10 days so i started calling them asking how long should the process.! They said they will not take the $ 30 or ( 800 ) 621-FEMA ( 3362 ) possible. Im a victim of Selene Financial to the credit reporting agencies they just stay onto a.!, even though sent to the same address complaints with the wrong woman about new complaints of Selene.! As additional principal on my escrowed tax and/or insurance Box 2561, Faribault, MN 55021-9561 one person handling. Title services company, and new PO Box 2561, Faribault, MN 55021-9561 unable to refinance the General... By my Attorney and she stated that didnt matter received a letter from Selene Finance as well made within knowing! Then denied and i think they are double dipping on my escrowed tax and/or insurance they then had the manager.
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