We went for a $200 discount on an undersold cruise recently and the best they could do was to cancel my current bookings (and extras) and for us to re-book a new cruise, was a pain in the butt. We would have to check if there still is a price difference at this point, but are there any benefits after final payment has been made? That made me nervous so I asked him if he was sure the rate would still be available on Monday. I'm wondering if his excuse this time (too late to upgrade) is his way of telling me not to keep looking and asking again. 2023 Cruisers' Choice Awards! If you booked with a travel agent, you have to go through your travel agent to contact Royal Caribbean to upgrade you. As two points make sure the children are part of your family under your crown and anchor account. Royal Caribbean International Paid Upgrade after Final Payment? BTW, the Royal Up minimum bid to upgrade is $500 per person. Started June 21, 2021, By Would appreciate guidance from the experts! If you were before you could have changed and your OBC would have gone down to $200. The most recent time was Saturday. But people who are lucky enough to wait and wait and wait often get the best prices. Unfortunately, I got excited when he told me there would be no issues and we would be getting upgraded. Started June 21, 2021, By Unfortunately, he and his wife own the agency. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Any hidden fees for your own modem and router? I wasn't expecting it, but it showed up about 6 days later on Sept 24th and we were definitely after final payment since this is a thanksgiving cruise. I was waiting until 2 weeks out (which was yesterday) as it seemed that was the right timeframe. He told me the price I was looking at was a military rate. I thought RCCL was open on weekends but maybe shorter hours. Started August 27, 2021, By CC Help Jenn Our goal has been to provide our readers with expansive coverage of all aspects of the Royal Caribbean experience. $140 on one reservation and $300 more on the other reservation so both would be paid upgrades. Another point, after final payment, if the suite is less than what you have booked (two cabins to one suite) you get NO refund, not even extra OBC. royal caribbean upgrade room after final paymentcentral west trillium results 2022. street food market in delhi. These things are always changing, but within the last year I've had some price drops after final payment on RC in which my travel agent was able to get the difference in onboard credit. RCI reservations takes call 24/7. Hi! Paid Upgrade after Final Payment? CC Help Jenn Your travel agent will give you the new price and apply payments you have made towards the new stateroom. Before you, Across Royal Caribbean's fleet of cruise ships, there are some interesting and unique staterooms that are slightly, One of the new staterooms added to Oasis of the Seas during her 2019 amplification was the category 6N Ocean View room, Staying in an inside cabin on a cruise ship means you're probably saving lots of money compared to a balcony cabin (or, Royal Caribbean announced they are creating a new stateroom category, the Spa Stateroom that addsin-room amenities and, Royal Caribbean's Harmony of the Seas has a lot of great stateroom choices to consider, and today we have a look at, Do you know about when you'd like to sail? By If you are eligible, you will be able to submit bids for your upcoming sailing. Don't be surprised if that credit doesn't show up. It was not, but I said that was fine, the cabin qualified for military. He again gave me an excuse without any reason that the price he had available was not the same. If it does come back, and if it is an appealing price, is this something that a different rep is likely to handle without issue? Clear editor. The numbers for upgrading to a full suite, however, are all over the map. Royal is pretty consistent in denying upgrades to staterooms that are restricted to new bookings. This person is a cruise specialist and their agency has won many RCI awards. Started August 27, 2021, By Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, Melbourne Fl, Originally Cambridgeshire UK, The Villages FL(previously SoFla, NYC, NJ, No.Virginia, Israel, Cuba, Uruguay, NJ, Fort Lauderdale). How to upgrade with Royal Up. Correct on both questions. Not worth it. But with the senior discount it makes it 1800! Apparently as long as you are upgrading to a higher category room after final payment then you are able to get a price drop. Most reps on the main line have no clue. Someone at Royal must have mistakenly hit the refund button. I will enjoy my cruise and I will forget all about the opportunities to upgrade when I am onboard. 2 days ago we upped from an interior to an ocean view on Empress and paid the $30 difference, again after final payment. Will RCI not upgrade 13 days in advance of sailing? Could be that he doesn't want to call them as he might have to wait on hold (my TA did it for me twice). Yeah, that's always been my experience in the past, but I haven't done it since Covid, so wasn't sure if I missed a change. He told me the price I was looking at was a military rate. In just a few simple steps, you could score a fantastic upgrade, from Ocean View and Balcony staterooms to the most expansive suites at sea. Florida. If we upgraded to the ocean view with balcony guarantee would we be refunded the difference in price or receive OBC? It seems if that were the case, I would see many posts about that on here! It's past my final payment, since our cruise is December 8. Will Royal Caribbean allow me to get an upgrade t. Any payments or deposits you've previously made can be applied to the new reservation. You can post now and register later. No need to wait for a TA to be open or wait for a TA to contact RCL on your behalf. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Our sail date is in 13 days. I see that you just changed today. Once your bid is accepted, your card will be charged immediately, and the upgrade amount paid is final and non-refundable. However, ships are sailing full and the practice in general has been abandoned. royal caribbean upgrade room after final payment. Any deals on atm with black Friday for compatible mobiles? Your previous content has been restored. (Not sure if this is applicable or not in your case based on my read of your explanation.). I even asked to speak with a superior and they said the same thing. Or better yet, call the C&A line. You can upgrade anytime by paying the difference between what you have paid and the current price of the upgraded stateroom. Told when we were on board and met a few people that they did the same thing (around the same time we were looking) only had to pay the difference from Balcony to Suite. Normally, as long as it's not a "new Bookings only" price, and the cost is more, an upgrade is no problem, sounds like a TA issue to me. That seems to be the only thing "right" that I did.. Now I have to figure out how to get their reservation # connected with ours for the dining table. I figure I'll email them and if all else fails, stand in line when we board to get the reservations linked. You get whatever they are offering at the time you re-price your booking. His TA is telling him he cannot upgrade as final payment has been made. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. $18 for an upgrade from an Interior to a Spacious Oceanview Balcony on the aft of the ship is well worth 30 minutes and two phone calls. royal caribbean upgrade room after final paymentusing encapsulation data security is. Make Sure Your Voice Is Heard! CC Help Jenn :rolleyes: Not only did we take an upgrade, we also got a price reduction for our Western Med trip in June. CC Help Jenn That same afternoon, prices. Started June 21, 2021, By Or just her? I could not even get $100 OBC for the lower price. And now I don't have to worry that I would always want a balcony (I have never had one in my 13 previous cruises!). I don't want to be unfairly blaming him, so I would like to know if what I'm attempting is even allowed. Yep, never going with a TA again. They come and go quickly sometimes. My fault. June 23, 2019 in Royal Caribbean Discussion. But, I had thought the same when he called me to tell me they were closed (it was 3PM ET at the time). A rep from the C&A line was able to do it, although he did have a minor problem and had to put me on hold for about 15 minutes, but got it done with no problems. Either way, I'll take care of the rest of the needs (there aren't many) from here on out and if another opportunity comes up, I'll ask for a 3 way conference. He first came back and told me it would be several hundred dollars more. Cruisers' Choice Awards! Hi all, We are due to sail on a back to back cruises on Oasis in November. If you want to email and ask for it to be done(without asking the TA,email rcldining@rccl.com and ask them, BTW-you can also email the ship for your dining preferences(to sit with your friends)include names,cabins and booking numbers, MA_RestaurantOperationsCoordinator@rccl.com. I will keep looking :). I have sent an email this morning. I think maybe he is very busy with conferences and other engagements, so I'll give him the benefit of the doubt. I wouldn't give up, you should be able to upgrade. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Is this really the case? Whatever the reason, here are the ways to upgrade your cabin. Is this true? You can post now and register later. Prior to your cruise, you may have the option to place a bid with Royal Up to get a room upgrade. Sorry you are stuck in a cabin you would have preferred to upgrade. (Actually more than that, but only 3X have I contacted my travel agent to complete the upgrade). Thank you as always for your wealth of knowledge. Yup many cruise lines will do price adjustment prior to final payment. I was looking at a guarantee room and the non-guarantee are several hundred dollars more so I didn't want one of those. Yep, never going with a TA again. I'll give them a call when I have the money in my bank. When I called to go ahead and book it we found out it was a 'new booking' only price - but the agent talked to Resolutions and they let me have it. Make Sure Your Voice Is Heard! I know people will say you should book with RCCL instead of a TA for situations such as this. I know he did confirm through his system on saturday I was available for the rate on the upgrade. I don't know if it makes a difference that this was booked through a big "C" warehouse travel site but just thought I would let you know. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Thanks for the confirmation (and letting me vent). If I wake up tomorrow morning and the price is the same, does that mean the deal is over and I should be able to upgrade at the online price? I don't understand. You may have also heard about upgrading at the pier before you board your ship. You can upgrade anytime by paying the difference between what you have paid and the current price of the upgraded stateroom. Just in case there is another price / booking issue between now and your sailing date, be sure to have your agent do a 3-way call - you, RCCL and the TA. Is that the new policy, and if so does anybody know when it changed? Plus, it was the LAST Grand Suite available (still shows none left on the website). This was after final payment. D.Mckinnon I went back and checked my date again and it was upgraded and bookedon September 18th. $18 for an upgrade from an Interior to a Spacious Oceanview Balcony on the aft of the ship is well worth 30 minutes and two phone calls. I was worried they wouldnt even let me change since the room was cheaper. The most recent time was Saturday. Balance is reading 0.00 even though amount paid is more than package price. 2 days ago we upped from an interior to an ocean view on Empress and paid the $30 difference, again after final . 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. LauraS Is the RoyalUp offer amount per person per day or for the entire duration of the cruise? My preferred way to upgrade a stateroom is to call a travel agent and have them price out the room upgrade choices and then make the switch. Make Sure Your Voice Is Heard! Nope. So they did. Is this true? Pasted as rich text. CC Help Jenn He first came back and told me it would be several hundred dollars more. We do not have any OBC but did receive the 50% off second guest in each room. LauraS Started August 27, 2021, By By By I don't quite understand it.. usually RCI will allow you to pay for an upgrade, even after final payment, as long as the price you are seeing is not one of the "Tuesday specials", but even if it is, you can always try. I'm really stunned but I think their specialty might be in large group cruises so maybe dealing with an individual is not their cup of tea. Powered by Invision Community. Cruisingboyo, August 5, 2009 in Royal Caribbean International. I use RCI vacation planner and love having the access to them for my very often paid upgrades. I hated sending him an email this morning to tell him it wasn't to be. Carnival depends on what fare you got. The bid amount is per person for the entire duration of the cruise. I would be REALLY upset if you actually got the refund. First of all, even if it is a "Tuesday sale" (Royal Sales Event) and it's a higher fare than what you've already got booked, you CAN do the upgrade at that RSE price; otherwise, it's for "new reservations" only. Travel agents log into the same database as the PVP's so. As for the dining - since you booked one of the cruises yourself, use that one as your main reservation. (Actually more than that, but only 3X have I contacted my travel agent to complete the upgrade). Don't have a clue about their checks and balances when that happens (apparently they are not so good I think someone else just reported getting a refund after final payment date) Anyway good for you, You will be able to leave a comment after signing in, By Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Book a Free Upgrade Promotion to Snag a Cruise Cabin Upgrade. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. I think all your scenarios should have worked. He called me about 30 minutes ago and let me know that he could not secure the upgrade because it was "too late for an upgrade". I contacted him Saturday and he confirmed this time he could get that rate and would send an updated invoice/confirmation. We now owe $76 next August for the final payment. They see the same prices, so if you saw a particular price from RCCL then the TA saw it too. Back in October my boyfriend contacted our travel agent after seeing that the price of the cruise went down. Check on the Royal Up website to determine if you are eligible for an upgrade. Urghthat is frustrating to hear. are you sure you weren't really outside of final payment date? Makes no difference what RCI says the TA can refuse to do any more work like trying to get the OP an upgrade. I'm glad I saw this topic. Sorry, I know this is a basic question but I feel like I must be nuts. royal caribbean upgrade room after final payment. The upgrade was made, but no refund. You aren't cancelling your booking and just doing a stateroom upgrade, so unless you paid final balance then your balance would just be reduced. Create an account to follow your favorite communities and start taking part in conversations. Nothing much after final payment date has passed. You can try putting in a few bids through RoyalUp for staterooms that were more then the one that you chose when you booked the cruise. I checked yesterday, it was still showing available. The upgrade was made, but no refund. Thanks for the confirmation (and letting me vent). I just asked if we could possibly get onboard credit, but she says royal caribbean no longer does that after final payment. You are right it's a bit of a lottery, you have to decide if the location and view of your cabin is worth the savings, as you have no say in these. Prior to your cruise, you may have the option to place a bid with Royal Up to get a room upgrade. Royal Caribbean accepted my $4,200 upgrade bid for a downgraded cabin Michelle Couch-Friedman August 29, 2022 Royal Caribbean offered Stan Fernald and his wife the opportunity to bid on an upgraded cabin for their upcoming cruise. Also look at Royal Up for an upgrade. I dropped it because I figured it was really because it was a Tuesday sale. At least that is my guess. It was not, but I said that was fine, the cabin qualified for military. It seems if that were the case, I would see many posts about that on here! If the price was listed in the weekly sales flyer, then it could be restricted to new bookings. My cruise is in 36 days and I'm currently booked in an inside cabin but we're thinking some fresh air might be nice, so I've been keeping an eye out for price drops on balconies, but it seems like Royal Caribbean is determined to not give us one. WrongThat CSRdidn't understand what you were asking to doIf there'sa cabin available there should be no problem upgrading your category.regardless of when final was made or due. Cruisers' Choice Awards! CC Help Jenn I didn't get too worried yet as I thought maybe as a TA he had "reserved" somehow the rate over the weekend and just needed to make it final today. If a stateroom is available for a complimentary upgrade, and it meets your upgrade preferences, we will notify you at your email address on file to communicate the upgraded stateroom details. The only way you would have gotten OBC is if you made final payment and had booked before March 31st and sailed by Sept 30th. Its not that cabin per se, but that you are or were military. We upgraded on our first cruise from a Jr Suite and Balcony, to a 2 bedroom Grand Suite. Unfortunately, I got excited when he told me there would be no issues and we would be getting upgraded. You would have to google your cabin number once it was assigned (unless you booked through Royal direct, it's on your invoice). http://www.creative.rccl.com/sales/royal/Multi_Dest/Special_Offers/rci_sales_event.pdf, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. I just wanted some advice to see if what he is telling me is true. UPGRADE YOUR STATEROOM IN A FEW SIMPLE STEPS Introducing RoyalUp a new bid-based stateroom upgrade program. All rights reserved. I'm not even going to ask for his assistance on that. I know I've been able to do this in the past, but I just tried to upgrade an upcoming sailing to a balcony and the phone rep says that after final payment no room category changes are allowed. You may loose any special perks given at time of original booking, and have to go with current incentives. Call back. Upgrade room category after final payment. If your bid was accepted Royal Caribbean will charge the amount of the bid to the card that you used to make the bid with. $140 on one reservation and $300 more on the other reservation so both would be paid upgrades. The first time it was on Tuesday. Thanks everyone! Keep watching the price, if it does not change and it is no longer listed in the next flyer (due Thursday afternoon), then you still may be able to get it. reney313, November 12, 2012 in Royal Caribbean International. Obviously, I will be happy in the rooms we originally booked. There was a suite on sale that is 2800 for 2 adults.. Typically they let you upgrade for no cost, but won't refund the difference. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. I'm split in continuing to look. We had a Balcony that's fine as no Suites were avaliable at the time. Just happy to be cruising in a better room than I expected to be. Perhaps the price dropped, or your financial situation has changed, or perhaps you simply want to splurge. Here's what's happened so far: Last month there was a big price drop overnight, so I called up and asked to upgrade, but they were unable to match the price I found online. I did final payment back in August automatically at the 3 month mark. No brainer decision for us, much better room and cash refund! Royal Caribbean has introduced a new way to upgrade rooms with its Royal Up program. Display as a link instead, This is my first cruise I have booked with a travel agent, and of course the first time I needed something. LauraS It is strongly recommended that you book the category of room you wish to enjoy during your cruise vacation. To find out if you are eligible for the RoyalUp upgrades program, click here and enter your Last name and Booking number. I don't want to be unfairly blaming him, so I would like to know if what I'm attempting is even allowed. Posted January 15, 2016. Your link has been automatically embedded. I went and checked and it doesn't look like I'm getting a refund. We sail on November 23rd. Make Sure Your Voice Is Heard! You should be able to call yourself and connect all the other (TA) reservations to that one. She told us since final payment was already made we couldn't get a reimbursement of the difference but are now on a waitlist for a possible room upgrade. Royal Caribbean suggested I bid on multiple rooms to increase my chances of an upgrade. When you make your bid, you can request that your payment be made with your FCC. that`s strange they would close at 3pm et, i think it was 10pm et or midnight et when rci call center had closed i think your ta is giving you a line of bs. I didn't get too worried yet as I thought maybe as a TA he had "reserved" somehow the rate over the weekend and just needed to make it final today. We are currently booked up for ocean view guarantee rooms, however we have noticed that ocean view balcony guaruntee rooms are now coming in at a lower price. Started June 21, 2021, By We went for a $200 discount on an undersold cruise recently and the best they could do was to cancel my current bookings (and extras) and for us to re-book a new cruise, was a pain in the butt. Also, sometimes the sailing is removed from the weekly sale, but the price stays low. Good luck. How would i find out which ones are obstructed view on Oasis? We are booked and paid in full on a November Oasis sailing in two connecting balconies-adults in one room, two teens in other room. You will be able to leave a comment after signing in, By There might have been something more I am not aware, but considering the excuses provided, I think it is the TA. Which ones stopped it after deposit? Our sail date is in 13 days. However, my final payment wasn't/isn't paid yet. Thanks for the posts. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. I agree with the other posters. Bit of a lottery i suppose. Ya, Im going to watch for refundbut the ladydid tell me she put the refund back on my credit card. I did find that email address earlier in a search. I checked yesterday, it was still showing available. By reney313, November 12, 2012in Royal Caribbean International Prev 1 2. Your previous content has been restored. Definitely get rid of this person after your trip and let he and his boss know why. Want2Cruise 701 received an email offering the opportunity to upgrade from a Celebrity Suite to a Royal Suite or Penthouse, for a minimum bid of $1,000 per person. I know that doesn't seem logical at all. 20102023Regal Sea Media LLC. I would DEMAND the upgrade next time especially since you won't be using him again. You're correct about after final payment. Because of the popularity of cruising almost all our rooms are occupied. I'm sorry that it sounds like you've missed out some great opportunities regarding your cabin upgrade. I spent more time re-arranging items than we actually got in benefits. The material on this site may not be reproduced, distributed, transmitted, cached, or otherwise used, except with the prior written permission of Royal Caribbean Blog. Oh well. My fault. I'm really stunned but I think their specialty might be in large group cruises so maybe dealing with an individual is not their cup of tea. I politely declined because it just seems like price gouging to me to expect me to pay close to $1000 more to upgrade when someone booking new only has to pay $88 more than the price of my current cabin category. Sorry to hear you had such a hard time with your TA. This is a blind stateroom upgrade bidding program, where close to your sail date you can let Royal Caribbean know how much you would be willing to pay if an upgrade situation presented itself. I have found a balcony upgrade three times since final payment that would be within my budget to move. Thanks all! I'm disappointed the customer service agentwas incorrect on the phone, but at the same time when I initially called for the upgrade I didn't figure I would see the refund. You have confirmed that generally this should have been available. 4. July 21, 2022 in Royal Caribbean Discussion. Granted it isn't a huge savings but I'll take it. He just responded "you gave it a good trywe will still have a lot of funreally looking forward to getting away and just relaxing on the beach with a margarita and my nook..".
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